Privacy policy

This privacy policy describes how EMer OÜ processes data that reaches us through enquiries and quote requests sent via the website.

The controller of the data is EMer OÜ, based in Tallinn. Questions about data processing can be submitted using the contact details given in the contacts section of the website.

What data we collect

When you send us an enquiry or ask for a quote, we process the data you provide yourself: name, company name, contact details (email, phone) and the content of the enquiry — the site, areas, volumes, drawings and other technical data you send to order the work.

Why we process data

We process data in order to answer your enquiry, prepare a quote, clarify the scope of work and arrange the work. The legal basis is the preparation and performance of a contract and our legitimate interest in responding to your approach. Where the law requires it, we also process data to comply with legal obligations.

How long we keep data

We keep enquiry data for as long as is needed to answer the enquiry and arrange the work. If the enquiry becomes an order, we retain the data for the periods required by law. If the enquiry does not lead to an order, we delete the data when there is no longer a need or legal basis to keep it.

To whom we transfer data

Data is not sold or transferred to third parties for marketing purposes. Data may be transferred to service providers who help us run the website and communication, to the extent necessary for them to provide their service.

Cookies and website visits

The website is intended for getting acquainted and sending enquiries. If cookies or analytics are used on the website, they are used to ensure the website works and to improve the user experience.

Your rights

You have the right to ask what data we process about you and to request its correction or deletion. You may also object to the processing of data and restrict processing. If you wish, contact us using the details given in the contacts section of the website.

Changes

This privacy policy may be updated from time to time. The valid version is always published on this page.